From Bedside to Boardroom: A Patient-First Operations Playbook for European Healthcare
12 th May 2026
Hervé Million's journey from a frontline nurse in France to President of Medline EMEA offers a unique perspective on healthcare operations. We explore how his clinical understanding informs Medline's strategic approach to making healthcare run better, focusing on practical ways to support caregivers, enhance safety, and build resilient systems.
Your career began as a nurse in France. How has that direct experience at the bedside shaped your leadership approach at Medline and your vision for healthcare operations today?
"A Patient-First Operations Playbook" suggests a direct link between operational excellence and clinical outcomes. Can you elaborate on how Medline translates this philosophy into tangible strategies that directly benefit frontline clinicians and ultimately patient care?
Staff shortages, which has multiple impacts including leading to potential clinician burnout, is a critical issue across Europe. What specific operational innovations or solutions does Medline champion to help give time back to these dedicated professionals?
Patient and staff safety are non-negotiable. How do Medline's operational decisions, from product development to supply chain management, contribute to a safer healthcare environment across EMEA?
As someone who has walked in their shoes, what personal message would you like to share with current and future nurses working across European healthcare systems?